Terms and Conditions

Welcome to BLUEMOTH LLC (we go by “BLUEMOTH”, “we” or “us”). We own and operate the website www.bluemothhearing.com and its associated, affiliated and successor websites and corresponding social media pages, (we refer to them collectively as the “Sites”).

These Terms and Conditions oversee the use of our Sites, the products and services that we offer, sell and provide, as well as the information that you may obtain through our Sites. It also covers any form of contact and communication with us. Your use of our products and/or services, as well as our supplying of those products and/or services creates a legally binding agreement between you and BLUEMOTH.

We value adapting to change, and thus we may need to revise these Terms and Conditions or edit or remove content from the Sites at any time, without prior notice. Any such revisions are effective upon posting. Your use of the Sites, and of BLUEMOTH’s products and services, are your consent to these Terms and Conditions, as well as any and all revisions.

I. PERMITTED USE OF THE BLUEMOTH SITES

By using our Sites, you certify that (a) you are at least eighteen (18) years old (b) you are a resident of one of the following states, in our “Service Area”. Please review the information in the link below corresponding to your state of residence for additional provisions applicable to the use of our Sites, and any information received through the Sites as well as the purchase and use of our products and services by residents of that state: bluemothhearing.com/services-area.

A.

• BLUEMOTH grants you a (limited, non-exclusive, non-transferable, non-sublicensable) right to access and use our Sites for the purpose of looking into and ordering BLUEMOTH’s products and services, communicating with BLUEMOTH’s Sales and Customer Support Teams, and otherwise accessing and using, information and services made available by BLUEMOTH through the Sites. The Sites are provided for your personal use only under the Terms of Use (sometimes called our “Sites Policy”), for seeking assistance with better hearing. Any other use of the Sites requires the prior written consent of BLUEMOTH.

B.

• Product warranties commence on the date of purchase. BLUEMOTH will make every effort to perform any required repair or replacement of a BLUEMOTH hearing aid product in a timely manner. To assist us, please send the returned product in its original packaging with a completed BLUEMOTH Repair Service Form (if required for that returned product). Any repair or replaced product keeps the original warranty commencement date (i.e. the original date of purchase), and the warranty period is not extended.

II. OBTAINING A BLUEMOTH HEARING AID

To order a BLUEMOTH Prescription Hearing Aid, you are required to provide to us an audiologic report (hearing test) provided by an audiologist, a hearing specialist, or another person or entity licensed or qualified to produce such reports. BLUEMOTH and its personnel will rely on the audiologic report provided by you. BLUEMOTH and their employees do not conduct independent medical evaluations or hearing tests for BLUEMOTH. Any communication you have with BLUEMOTH or any of its personnel is solely for purposes of fitting your hearing aid or for informational purposes only in connection with the use, repair or replacement of the hearing aid. If BLUEMOTH or any of its personnel determines, in their absolute discretion, that based on the audiologic report or prescription, or any other information provided that a BLUEMOTH product would not be appropriate, BLUEMOTH reserves the right to deny the sale of a BLUEMOTH Hearing Aid.