Returns & Exchanges

We’ll work closely with you to make sure that you get the best tech for you, and that your settings are dialed in to your liking. But, should this not be for you, that’s what our 45-day trial period is for.

Your should love your hearing tech

If your hearing aids aren't right for you, you can return or exchange during the 45-day trial period after your delivery (unboxing) appointment with your BLUEMOTH provider. 

45-day trial period

Your 45-day trial period starts on the day of your hearing aid unboxing appointment with your BLUEMOTH provider. The start date of the 45-day trial period is listed on your hearing aid purchase agreement, which your provider reviews and signs with you during the unboxing appointment. If you choose to exchange, you get a full 45-day trial period starting from the unboxing appointment for your new hearing aids. 

100% money back guarantee

If you initiate your return or exchange within your 45-day trial period, we will offer you a full refund on your hearing aid purchase.

Want to make a return?

Initiate a return or exchange with our team any time. Contact us for return help at 425-475-1323 or email orders@bluemothhearing.com.

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